FREQUENT ASKED QUESTIONS
what is this software all about?
An easy to use cloud based digital signage software that allows you to managed & update your display remotely from anywhere and anytime at an affordable price. You don't have to worry about technical issues. We have done all the heavy lifting to settle your needs.
Can i try before purchasing?
Yes, of course. You can try the software free for 30 days. You will get the same function as the full package except your storage space is limited to 200MB
WHat HARDWARE DO YOU SUPPORT?
We support all Android-based displays/players (Android OS 4.4+ and above). We carry other platform such as Windows and Linux as well. Speak to us how we can assist you in your needs.
WHY SHOULD I NEED THIS?
1. If you are running a restaurant or retail and needs to keep on updating your promotions. 2. Eliminate paper print wasted. 3. Showcase your events and many more...
what if I have more screens?
We welcome you to speak to us if you have more screens to managed. We offer you a better competitive rate.
what is the internet speed required?
Any speed is fine with us. The system doesn’t depend on Internet speed to work properly, as it downloads the content before playing it, which allows the player to play the content smoothly regardless of the Internet speed. Hence, you can play your media either on line or off line.
how much storage can i get from free display?
For trial usage, you get 200MB which is much more than enough which you can upload up to 100 images and 10 mins of videos. For paid version, you get 10GB of storage space.
DO I REQUIRED A ROOTED DEVICE?
No, but some functionalities will not work if your device is not rooted, like Automatic update or power management settings.
DOES POWER MANAGMENT WORKS ON ALL DISPLAY?
No, currently power management work on all rooted devices and Philips Android Digital Signage, we are always working on expanding our supported displays for this feature, chat with us if you have any specific requirement.
Do you bundle with player?
Yes! We do. Please contact us if you need more details on player specs.
How many license do i need if I am showing the same content?
This really depends on your location scenario. Please speak to us if you need more information.
Can it support tablets and other devices?
Yes, we do. Our apk is able to support for Android tablets, displays with built in android o/s and Chromecast. You can contact us if you need requirement besides Android.
WHERE IS MY DATA HOSTED?
Our system and data is hosted over Google Cloud. Hence, most of Google's application can be integrated together with the software.